GURGAON, India, Sept. 3, 2014 /PRNewswire/ — Shared Services & Outsourcing Network (SSON), a global leader in shared services and outsourcing content and events, and the National Association of Software and Service Companies (NASSCOM), India’s leading body on IT and BPO today announced a solid step towards providing world-class programmes and up-to-date trusted information on the shared services and outsourcing industry in India through a newly cemented strategic partnership.
The increasing challenge from regional markets has not hampered the growth of the Indian IT- BPM revenue which is expected to hit USD118 million in FY2014 which represents an 8% increase year-on-year. Moving away from a purely cost-centre approach, companies like Telstra, Best Buy and Aegis BPO have been enticed to relocate to India which provides a strong ‘sales’ talent pool, and the industry’s ability to deliver value-added services. The drive for technology is growing to be a key component for companies to set-up their hubs in India. With more sophisticated and flexible delivery models, India stands out among its competitors as the premium location for companies looking to move their SSO to become a value-add centre.
The massive growth of domestic businesses in scale and revenue could well be the saving grace for BPO companies who have faced slower growth in international markets. The strong mandate of the Indian government has spread positive vibes across Tier II and Tier III cities which could see an increase in the set-up of delivery centres in these locations.
Sally Fletcher, Director Asia, SSON mentioned, "In our challenging business environment, India’s position as a BPO leader needs to continue to strengthen to keep ahead of competition from other regional markets. The SSON and NASSCOM partnership aims to combine the market knowledge of two leading authorities on shared services and outsourcing and deliver ground-breaking studies and events to help leaders in India do just that."
This dynamic changing environment puts the spotlight on the upcoming 6th Annual Shared Services and Outsourcing Week India on 18-19 November in Gurgaon where preeminent leaders in India will gather for ground-breaking discussions aimed at keeping India as the number one location of choice for shared services and outsourcing.
The Shared Services & Outsourcing Network (SSON) is the largest and most established community of shared services and outsourcing professionals in the world. Today, we have over 70,000 members around the world, who engage with us on every level, and whom we support in their day-to-day jobs through a variety of online and on-site resources.
CONTACT: Susy Angryany, +65-6722-9465