— Eltek’s vast experience in the telecom vertical enabled it to foster long-standing customer relationships
MOUNTAIN VIEW, Calif.,, Sept. 16, 2014 /PRNewswire/ — Based on its recent analysis of the DC power systems and hybrid power systems markets, Frost & Sullivan recognizes Eltek with the 2014 Global Frost & Sullivan Award for Growth Excellence Leadership and Customer Value Leadership, respectively. Eltek continues on its path of distinction in the DC and hybrid power system markets, demonstrating excellence in the provision of service and products, customer experience and growth. The company’s diversification strategy has enabled it to remain competitive in key areas, such as renewable energy and data centers, and grow consistently in all regions.
Eltek’s hybrid power system solutions are some of the most technologically advanced in the market, delivering high value for money. The company offers the highest efficiency in its power converters, which helps reduce OPEX drastically and utilizes galvanized components that require minimum maintenance. Moreover, as Eltek’s hybrid power systems are fully integrated, they enable remote monitoring and control, and deliver optimum performance to the customers.
Similarly, in the DC market, Eltek has a reputation for offering higher-efficiency Power conversion technology. More importantly, it provides consistent and strong service support to large and small customers.
Eltek gives high priority to customer value and rewards its customers with a plethora of green products that enable smaller carbon footprints. For instance, its high efficiency (HE) series of rectifiers help operators reduce losses by more than 50 percent. When launched, the HE products provided an efficiency of 96.5 percent; Eltek has since announced efficiencies exceeding 97 percent.
The company’s commitment to energy savings is evident in its hybrid solutions as well. Eltek believes in providing a holistic solution that not only includes a power generation system, but also highly efficient inbuilt power conversion equipment. The company’s indigenous technology helps convert power without any considerable loss – its 96.5 percent efficiency is unmatched in the hybrid power industry.
"Eltek specifically tailors its hybrid power solutions based on the customer’s requirements, demonstrating agility in processes," said Frost & Sullivan Research Analyst Ashay Abbhi. "Its hybrid power solutions are so designed that the usage of the fossil fuel component is the least, with almost all the power generated from renewable components, in turn, reducing operational costs by 80 percent."
Eltek has a strong network of local partner companies that provide services to its customers. While most other competitors provide reactive maintenance services, Eltek believes in preventive maintenance, as well as the traditional method of providing on-site services, which helps it reach the source of the problem and rectify it immediately.
Such emphasis on service is a smart strategy, especially in the DC market, which is marked by a lack of product differentiation. The company has won the loyalty of its customers by offering warranties, rebates, discounts, and returns. This approach has earned it steady year-on-year growth despite an unstable global economy.
Eltek’s DC power systems business has proved its growth excellence by demonstrating high returns in verticals such as telecom, data centers and industrial applications. It grew consistently all over the world, even in the mature regions of North America and Europe, while its competitors grew only in select regions. As a part of its growth strategy excellence roadmap, it continues to strategize its manufacturing and processes to bring a streamlined, standardized and best-in-class global product portfolio to the market.
Furthermore, the company’s keen focus on the telecom sector sets it apart from its competitors that have varied product lines for a number of different markets. Eltek employs a carefully thought-out diversification strategy, wherein its expansion is in line with the latest market trends and plays to its core strengths.
In the data centers segment, the company provides options for high-voltage DC power solutions. For the telecom industry, it offers hybrid solutions, especially for off- or poor-grid areas, where its products provide significant return on investment.
Eltek’s hybrid systems have an innovative modular design that can help meet higher load requirements and be adapted to support various power input sources. Additionally, it can withstand rough weather and endure high operational wear, making it maintenance-free. Its use of galvanic isolation provides extended surge protection, which is critical for telecom towers in windy and rainy areas, where lightning is frequent.
"Eltek recently launched the One Eltek program, aimed at improved internal operational efficiency, better customer satisfaction and, consequently, better margins for the company," noted Abbhi. "The company aspires to further intensify its competitiveness by ensuring a higher-quality-driven performance of its services and products through a streamlined and more efficient process."
Each year, Frost & Sullivan presents the Growth Excellence Leadership Award to the company that demonstrates excellence in capturing the highest annual compound growth rate for the past three years.
Similarly, it presents the Customer Value Leadership Award to a company that adopts a three-fold approach (understanding demand, nurturing the brand, and standing out from the competition) to deliver customer value.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
Eltek is a strategic technology partner for power solutions. The company reported revenue of NOK 3.7 billion in 2013, and has approximately 2,400 employees and operations in almost 40 countries. The company focuses on power electronics markets, where it is one of the leaders in telecom power and a growing force within industrial applications. Eltek is also pursuing growth opportunities within the datacenter market. Eltek is listed on Oslo Stock (ELT:Oslo) Exchange and headquartered in Drammen, Norway. http://www.eltek.com
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