Bangkok: The government has directed the Consumer Protection Board (CPB) to urgently investigate a recent incident involving the explosion of an electric bicycle battery in a home. This move is part of a broader effort to ensure public safety and address potential hazards associated with consumer products.
According to Thai News Agency, the government is collaborating with the Thai Industrial Standards Institute (TISI) to inspect product standards and enhance controls over potentially unsafe products. A nationwide alert has also been issued to inform consumers of the potential risks. Ms. Lalida Periswiwatana, Deputy Spokesperson for the Prime Minister's Office, stated that under Prime Minister Anutin Charnvirakul's leadership, the government prioritizes the safety of citizens' lives and property, especially concerning products that pose dangers to consumers.
Ms. Supamas Isarabhakdi, Minister attached to the Prime Minister's Office, who oversees the Office of the Consumer Protection Board (OCPB), has instructed the OCPB to urgently probe the case of an electric bicycle battery that exploded while charging indoors. This incident resulted in a fire, smoke, and posed risks to residents. The OCPB is tasked with implementing proactive measures to protect consumers and prevent similar occurrences in the future.
Ms. Lalida emphasized that the Minister has directed relevant authorities to closely monitor the situation, urging the CPB to investigate the origins of the goods, including manufacturers, importers, and distributors. It is crucial to verify whether the products and related equipment comply with safety standards mandated by law. Should any violations or deficiencies be discovered, strict legal action will be pursued.
This incident underscores the crucial need for adherence to safety standards concerning lithium batteries and chargers. Improper usage or substandard products can lead to heat buildup, resulting in fires or explosions. The government has tasked the CPB to work in conjunction with the TISI to scrutinize the standards of batteries and chargers available in the market and to supervise businesses that import or sell potentially dangerous products.
Ms. Lalida also highlighted that Thai law enforces clear consumer protection measures, including the Consumer Protection Act B.E. 2522 (1979), which authorizes the Committee on Goods and Services Safety to ban the sale of harmful products, and the Product Liability Act B.E. 2551 (2008), which holds manufacturers and importers accountable for damages caused by unsafe products.
The government emphasizes the importance of consumer protection and public safety. Agencies such as the CPB, TISI, the Electricity Generating Authority of Thailand (EGAT), and consumer networks will collaboratively work to mitigate risks from substandard products, thus fostering public confidence in the use of goods and technology.
Additionally, the government advises users of electric bicycles and other electric vehicles with lithium batteries to ensure their products meet TISI standards, use chargers as per manufacturer's specifications, avoid unattended or overnight charging, charge in well-ventilated spaces away from flammable materials, and regularly inspect batteries for signs of abnormalities. If any issues are detected, users should cease using the vehicle immediately to avoid hazards.
Consumers encountering unsafe or damaged products are encouraged to file complaints through the OCPB hotline 1166, the OCPB Connect application, the OCPB website, or the Damrongtham Center nationwide, enabling relevant agencies to investigate and take necessary legal actions.