Hat yai: Infrastructure challenges, particularly in electricity, mobile phone, and internet services, have emerged due to the severe flooding impacting Hat Yai. The National Broadcasting and Telecommunications Commission (NBTC) is actively working with mobile service providers to deploy additional generators and mobile support units from Nakhon Si Thammarat Province to mitigate the issue.

According to Thai News Agency, Mr. Trirat Wiriyasirikul, Deputy Secretary-General and Acting Secretary-General of the NBTC, highlighted that the NBTC Region 41 office, overseeing Yala, Pattani, Songkhla, Satun, and Narathiwat provinces, reported significant flooding, most notably in Hat Yai, Songkhla Province. Mr. Trirat has instructed officials from NBTC Regions 4 and 41 to expedite aid to those encountering communication difficulties.

Mr. Trirat further explained that flooding in Hat Yai has severely disrupted communications due to power outages announced by the Provincial Electricity Authority (PEA), which have impacted cell sites. In response, the NBTC has collaborated with mobile service providers to deploy additional power generators and mobile trucks from Nakhon Si Thammarat Province to sustain communication services.

Moreover, NBTC Regions 4 and 41 have liaised with the Amateur Radio Network to facilitate flood disaster alerts and relief operations, including disseminating situational updates and travel routes for rescue teams and coordinating with the Sai Lom Center, a radio communications network.

On November 22, the Provincial Electricity Authority (PEA) declared a power outage due to flooding (No. 3), citing high water levels posing risks to electricity users. Consequently, power suspensions were enacted starting November 22, 2025, at 4:00 PM.

The affected areas are extensive, including Niphat Uthit Roads 1, 2, and 3, Sriphuwanat Road near the railway underpass, and various other significant roads and regions listed by PEA. The announcement emphasized safety measures, advising against interacting with electrical switches or outlets when wet and urging immediate reporting of any electrical hazards to the PEA via hotline 1129. The announcement was made on November 22, 2025, at 4:00 p.m. by the Provincial Electricity Authority, Hat Yai District (PEA).