Bangkok:The Civil Aviation Authority of Thailand (CAAT) has disclosed that the impact on passengers from a data hack involving Thai Airways will depend on the usage of the compromised data. The data breach, which affected 60,529 records, will not compromise security or flight services.
According to Thai News Agency, the CAAT has clarified reports of unauthorized access to Thai Airways passenger data. Initial information and coordination have been received from Thai Airways, with CAAT actively monitoring the situation and related measures.
The incident is linked to unauthorized access to data from Amadeus IT Group SA, a provider of passenger service systems to several airlines globally. Amadeus has been notifying affected airlines, including Thai Airways, to enable them to take necessary actions. The breach includes records related to travel dates from 2023 onwards.
Air Chief Marshal Manat Chuwanaprayoon, Director of CAAT, noted that while data hacking is a global issue, the impact on passengers hinges on how the data is exploited. Thai Airways has been instructed to protect affected passengers by contacting them individually to inform them and enable timely protective measures. The breach did not originate from Thai Airways' system.
CAAT assures that the incident does not affect the safety of flight operations or airline services, with Thai Airways continuing regular operations. The CAAT will monitor the situation, ensuring proper data protection and cybersecurity measures to maintain passenger confidence in Thailand's civil aviation system.