Biometric system malfunctions, causing passengers to overflow at Suvarnabhumi Airport Immigration has hastened to solve the problem.

Samut Prakan, Commander of Immigration Bureau. Revealed to rush to fix the Biometrics system for checking people entering and exiting the country, which is broken by officials checking passports. Can discharge passengers at Suvarnabhumi Airport faster. While Chiang Mai-Phuket Airport has no problems, Hat Yai can use it as usual - ready to call the Commander of Immigration 2, the Commander-in-Chief of the Immigration Bureau. and the system administrator company to explain and check the facts Police Lieutenant General Itthiphon Itthisanronnachai The Commissioner of the Immigration Bureau (Commander of the Immigration Bureau) revealed the case of the central system of The Immigration Bureau has been down since the morning of January 24, especially the system for checking people entering and leaving the country. Unable to process Must use manual inspection, causing a large number of rows to accumulate. Especially at Suvarnabhumi and Phuket airports. What has been fixed and done? It is said that the system has b een down since the night of January 23rd. The company in charge of the system has shut down the system since January 23rd to fix and update the system. It appears that editing and updating the system affected the computer system of the Immigration Bureau, causing the system to lag and become slow. But until now, Suvarnabhumi Airport Solve problems by using an off-line system without relying on a computer system. Because before this we used a computer system to check. Emphasize that now we have begun to let people in and out more quickly. The system has been fixed. Especially at Phuket Airport and Chiang Mai Airport Hat Yai Airport is now The system has begun to function normally since 9:00 a.m., but at Suvarnabhumi Airport the system is still somewhat delayed. and somewhat slow 'The problem may be caused by the lease line system that goes into Suvarnabhumi Airport. We are checking But at Phuket Airport and Chiang Mai Airport there are no problems. We are now using a manual system to speed up the flow of pas sengers. On January 25th, we will call relevant officials to a meeting. It will ask what the problem is. But such problems must not occur again. I will emphasize this matter,' said the commander of the Immigration Bureau. Source: Thai News Agency