Bangkok: The Office of Insurance Commission (OIC) advises the public to use the “My Policy” service via LINE @OICConnect for convenient and secure access to insurance information 24 hours a day. The OIC recommends that policyholders utilize OICConnect – ‘OIC Knowledge’ on LINE Official Account, a digital channel designed to provide accessible and efficient insurance information and services at any time. This service is particularly beneficial when prompt verification of coverage, benefits, or policy information is required. It aims to enhance digital services for the public, enabling immediate access to insurance policy details, thereby minimizing dependence on physical documents and boosting efficiency in managing insurance data.
According to Thai News Agency, OICConnect – ‘OIC Knowledge’ serves as a comprehensive insurance information and service platform. It allows policyholders to access essential insurance details via smartphones, including coverage specifics, benefit amounts, and necessary information for filing claims or confirming policy benefits. A standout feature of the service is ‘My Policy,’ which enables users to view complete policy information from all insurance companies in one centralized location.
Moreover, OICConnect presents insurance information in a user-friendly digital format. It includes details such as agent and broker license status, insurance company information, voluntary motor insurance claim history, and general inquiries through a chatbot. The platform also offers access to other services from the Office of the Insurance Commission (OIC) and information on tax benefits for insurance products, all integrated into a single platform.
Interested individuals can start using OICConnect by adding the LINE Official Account @OICConnect and registering to verify their identity. Once registered, they can access the ‘OIC Knowledge’ menu to immediately utilize various services. This ensures accurate and up-to-date information, enabling policyholders to comprehensively track their policy details from all insurance companies in one unified location. For any further inquiries, the OIC hotline at 1186 is available 24 hours a day to provide insurance information and advice.